My wife had no intention of buying anything. we primarily stopped just to see what Sears had at this location. We were greeted by a young man by the name of Alain Compean. This young gentleman went above and beyond my expectations for a salesperson. Mr Compean was nothing less than PROFESSIONAL! He was so knowlegeable about the product that we were interested in, that we decided right there on the spot to purchase the product. I am an engineer for a major company here in the Dallas metro, for me it is so very refreshing to see that Sears takes the time to properly train people in the art of customer service. Kudo's to Sears and Kudo's to Mr. Alain Compean. Henceforth when my wife and I need a replacement product for our home, we intend to pay a visit to this outlet and Mr. Compean. Again... THANK YOU!
Joey B. from Pilot Point, TX