My very first visit to your Sears Outlet store, was a GREAT experience. When I walked in, the store was very clean, AND it has a wash room on your premises, which is a BIG PLUS. I really did not get a chance to get close to the item I was looking at, before this salesman, James Gaddis walked up to me and asked, "Good morning, what item are you looking to purchase today?" He made me feel welcome and was very knowledgeable about the features of the stove I purchased, and even moved it, so that I could check the back of the product. The wait time and the efficiency of the check-out process was beyond words, as it took all of 15 minutes max. I commend you on having such an experienced sales person, as Mr. Gaddis is an asset to your establishment.
Minnie B. from Chicago, IL