Domonique is one of your very recent hires but has the polished customer service of a seasoned professional. When the fridge was not available, she immediately researched and found two available at the distribution center at the price I was comfortable paying. I bought both, (one as a back up for an apartment complex) because of her quick thinking, pleasant personality, knowledge of the product, and because of the price. Turned out I did not need either but my new tenant will benefit by having a new fridge when they move in next week and I am very happy to have a spare. Please provide your new hires with as much additional training as possible. It makes all the difference in the world. Also, giving them a tour of the distribution center would be a benefit to us customers.
Lance O. from University Place, WA
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