Manny was wonderful! He was very friendly, helpful, and knowledgeable. Not only did he help us find the right appliance but the experience was enjoyable. He was warm with the entire family and made all of us feel welcome, including our two crazy little girls. Wonderful! Wonderful! Wonderful! I will be recommending Manny and Sears to my friends.Brandon J. from Gilbert, AZ
We had a great experience at the Sears Outlet. The staff were very personable and helpful and we genuinely enjoyed working with them (particularly Christopher and Tess, who worked with us at checkout). We hadn't planned on buying anything today but ended up purchasing all the appliances we need for our new home after finding everything we needed. We will be back if we need any other appliances in the future. Christopher was wonderful to work with--he is incredibly funny and personable, knowledgeable about the products and store policies, and patient. He deserves all the "10's" we can give him!!!
Abbey B. from Dublin, OH
Christopher is awesome! He was very helpful and knew a lot about the items we wanted to see. We were greeted by no fewer than 4 staff members, all of whom were friendly and eager to assist us. Christopher went through everything with us at checkout and we cannot say enough good things about the service he provided!Abbey B. from Dublin, OH
Hannah was extremely friendly and helped me with my purchase from start to finish. She educated me about the product, invited me to apply for a Sears credit card, and offered me follow-up details should my appliances work improperly. I've never purchased appliances before, but felt like I was in great hands with Hannah's customer service. Thanks for staffing your outlet stores with professionals like Hannah. I know where to go for my future home purchases.
MASHARI W. from Charlotte, NC
Robin was more than helpful. She took charge and made sure out needs were met and that we were satisfied with our purchase and service. In my opinion she went above and beyond to help us. Not only would I recommend her and the outlet store for value and service; but I have already to several people and I explained our experience in detail. Our experience with Robin has been outstanding and we plan to make several more purchases with her.Leonard S. from Statesville, NC
I wanted to express how impressed I was with the Sales Associate, Rachell Daley, that helped me. Rachell Daley had a very professional attitude. She was VERY knowledgeable of the products in the store, particularly due to how long she has been working there. Rachell was courteous and very helpful, not hesitating to show me the 'ins & outs' of the products including product comparisons in the store and online and details of additional needed accesories and delivery & pick-up details. Very impressive.George H. from Placentia, CA
It was wonderful. I had been there 1 time before and that experience was also very good. Amber was our sales associate and she was very friendly, knowledgible of the sales and the merchendice in the store. She checked back with us a few times while we where shopping and explained the sale schedules, return policies and such. I was so impressed with the service and the prices I told 4 other friends about the store that evening and returned the next day with my teenage son to purchse school clothes. What a great place to find top quaility at such low prices and still have great customer service. I will be spreading the news on facebook to my other friends as well. Big help on the budget!!Vicki C. from Northwood, OH