My initial sales representative was a young man named Joseph Hunt. Mr. Hunt helped me when no one else would offer help. He showed me all the items I was interested in purchasing. He informed the manager of a refrigerator I wanted that had problems. The refrierator was my main purchase. The manager informed me that when another refrigerator came in (same stock number) they would let me have it at the same price since the one on the floor was not working properly. Additionally, Anna helped with the check out process and offered me the extended warrant on washer and dryer. On Saturday, I went back and Joseph sold me two mattress. I do not have numbers for Joseph Hunt or the manager-- name given, Gus, but they made my purchase experience very pleasant. I am in the process of building a new home. They have offered to make me aware when they have a cooktop with grill and a gas double oven. One stop shopping. It does not get much better than that. Thanks for a Great Experience.
Phyllis E. from Houston, TX
I would like to commend a particular salesman at your Sears Outlet store by the name of James Gaddis. This gentleman was very professional, curtious, has a very neat attire, made me feel welcome, and is very knowledgeable regarding everything in your store. My wait time and the effiency in which Mr. Gaddis protrayed in finalizing my purchase, was beyond my expectations. I would highly recommend your store to my friends and co-workers, and advise them to absolutely ask for James. I love your clean store and the fact that you have a wash room at your faciltiy to make it possible for us customers, to continue to shop in COMFORT!!!! All I can say about my shopping experience at your store is........ W O W !!!Minnie B. from Chicago, IL
Zachary, the assistant store mgr was extremely helpful and he was the reason that I purchased the washer. He was knowledgeable about the washers and was able to help me feel comfortable with making this major purchase. He was also respectful and patient. David was the salesperson who is on the sales receipt but I thought he might be fairly new. He was the one who greeted me and was helpful but it was Zach who sealed the deal for me. I will return to this outlet store again when I need to purchase an appliance and I certainly would recommend this store to people.Paige C. from Park hills, KY
Diane is really knowledgeble in what she does....She knows the differences between the washers and was able to explain to us the difference between the Agitator and NO Agitator which we were not aware of while shopping for our Washer.....She even was kind enough to call us and let us know that there are some more washers that came in so we can come and look at them. She definitely deserves a raise.Rachna M. from Union City, CA
Mr. Hector Neyra was our salesperson and he was the best salesperson we have had at the Sears Outlet Store. We've bought two washing machines and two dryers at the Sears O.S. and received the best service from Mr. Neyra. Also, the young man who helped us load the washing machine in the truck today was pleasant, courteous and respectful. Unfortunately we did not get his name.
Julie K. from Houston, TX 77096, TX
We've shopped at Sears Outlet many times for our large appliance purchases. We've always been satisfied with the products and level of service. This time was even more outstanding! The sales person Brian, was very, very knowledgeable about the washer and dryer we were looking at. He was patient and explained everything we needed to know. VERY, VERY happy with our experience and we will continue to shop at Sears Outlet!Diane S. from Sacramento, CA
Stanley was very patient and helpful, and when he realized that I didn't know what tyoe of electrical plug I needed, he put my purchaseon hold while I drove to my house and back to check the outlet. When I returned he was busy with other customers, so he asked Mark to finalize my purchase, and he couldn't have been nicer or more thorough. I really appreciated their help in purchasing a new washer and dryer. Many thanks!Nan R. from Jefferson, MA
I was very satisfied with our shopping experience at the sears outlet store in Shoreline, WA. We were greeted as soon as we entered the store, but it was not overwhelming like a lot of the other stores we had looked at before. The salesman let us look around without attacking us like a vulture. When we did have questions he was right there to help. He was very friendly and knowledgeable about the products we were looking at. The store did not have the matching washer and dryer that we wanted, but he located the matching washer for us, which was great. The prices for the products we purchased were exceptionally good as well. Definitely better than anywhere else we had looked at. I am very satisfied with our purchase and overall shopping experience at this Sears outlet store. I would, and will reccomend this store to anyone looking for appliances!David F. from Federal Way, WA
We went shopping for a new washer - and spent a little over two hours - Alan assisted us in finding the right unit to fit our budget-this was a process. He was professional, extremly patience - friendly and easy to work with. I appreciate someone taking the time necessaryto assist you making a good decision without the sales pressure.Darci R. from pleasanton, CA