Our Salesperson (Brianna) was extremely helpful, knowledgeable and patient. She clearly explained the differences in the product variety's and warranty information. If she couldn't answer a specific question due to it not being noted on the Washing Machine, then she was quick to get the answer. I wish there were more people like her in the Sales industry.Debbie W. from Livermore, CA
This was such a great easy experience, I have never delt with such great polite knownledge people. First Mike Morgan with taking the time with my husband & I showing us just about everything on frontloader washers and Dryers and finding what we wanted. Second Jay Owen & Robin ??? working with us to have units on hold until so we could get money from our other IRA account. I have never ever had somemany people in one place give us such a great experiences. BIG THANKS! I know we will be back for sure.Dorene W. from Kannapolis, NC
We've shopped at Sears Outlet many times for our large appliance purchases. We've always been satisfied with the products and level of service. This time was even more outstanding! The sales person Brian, was very, very knowledgeable about the washer and dryer we were looking at. He was patient and explained everything we needed to know. VERY, VERY happy with our experience and we will continue to shop at Sears Outlet!Diane S. from Sacramento, CA
I was very satisfied with our shopping experience at the sears outlet store in Shoreline, WA. We were greeted as soon as we entered the store, but it was not overwhelming like a lot of the other stores we had looked at before. The salesman let us look around without attacking us like a vulture. When we did have questions he was right there to help. He was very friendly and knowledgeable about the products we were looking at. The store did not have the matching washer and dryer that we wanted, but he located the matching washer for us, which was great. The prices for the products we purchased were exceptionally good as well. Definitely better than anywhere else we had looked at. I am very satisfied with our purchase and overall shopping experience at this Sears outlet store. I would, and will reccomend this store to anyone looking for appliances!David F. from Federal Way, WA
We went shopping for a new washer - and spent a little over two hours - Alan assisted us in finding the right unit to fit our budget-this was a process. He was professional, extremly patience - friendly and easy to work with. I appreciate someone taking the time necessaryto assist you making a good decision without the sales pressure.Darci R. from pleasanton, CA
Zachary, the assistant store mgr was extremely helpful and he was the reason that I purchased the washer. He was knowledgeable about the washers and was able to help me feel comfortable with making this major purchase. He was also respectful and patient. David was the salesperson who is on the sales receipt but I thought he might be fairly new. He was the one who greeted me and was helpful but it was Zach who sealed the deal for me. I will return to this outlet store again when I need to purchase an appliance and I certainly would recommend this store to people.Paige C. from Park hills, KY
I went to that store 3 times while deciding on what w/d to buy and I was met w/ friendly and knowledgeable sales staff. First spoke w/ Ms Ashley and she explained thoroughly about the best w/d on the floor. When I brought my husband in to make the final purchase, Mr Joseph the manager, Ms Kellyn, Ms Sarah and Ms Ashley were all very welcoming and nice to us, my husband was sold to buying the items from there....
SYLVIA M. from ARLINGTON, TX
I know that I'm a difficult customer but I am extremely satisfied. I told Kendrick up front that I wanted the best washer/dryer for the least amount possible. The first set he took me to is the one I bought. Next up was delivery. I'm a restaurant manager so I work odd hours. I was told my preferred delivery date was unavailable and I would have to wait an additional week. Joseph, the manager on duty stepped in and told me he couldn't promise an earlier delivery but they would do their best. I don't know what they did but I received my appliances on my preferred delivery date. That's how you earn repeat business. In a follow up phone call from Kendrick I told him I will be back in roughly a month to purchase a 40 inch flat screen. That's true. He also knows I want the best deal I can get. Thanks so much for helping me to afford the lifestyle I want!
Kristin L. from McKinney, TX
Mr. Hector Neyra was our salesperson and he was the best salesperson we have had at the Sears Outlet Store. We've bought two washing machines and two dryers at the Sears O.S. and received the best service from Mr. Neyra. Also, the young man who helped us load the washing machine in the truck today was pleasant, courteous and respectful. Unfortunately we did not get his name.
Julie K. from Houston, TX 77096, TX