I let the associate who checked me out know that I didn't want the process to take too long as I was buying tool equipment that would require more paperwork than a usual purchase. (I was in a hurry.) I had purchased similar items before, and so I was familiar with some of the process and information on the Sears Promise and didn't need a full explanation. The associate was very fast, courteous, and helpful and did his best to give me a streamlined process and had my items waiting for me to pick up at the back of the store when I was ready. I was very happy with the service I received. I don't often comment on service at stores, but this time, I wanted to make sure I took the time to say 'thank you!'
Rebecca B. from Marietta, Georgia