Even though we live in Raleigh, NC, we made the trip to the Concord store, because I had been on the phone with Taylor at the Concord Store after visiting the website and found that everything I needed could be purchased there at a price we could afford. She was wonderful, she called me and worked out every item so I could see them on the website before we made the trip. I think I worried her to death, but she was so patient, kind and helpful. They all were, what a great group of people. Robin the manager, Jay, Taylor Ben Paul and Dexter. From the greeting at entering the store to piling our purchases on the truck. We couldn't have asked for better customer service than the service we received at the Concord store. This is not our first purchase there either. We brough my mom a gas dryer from there. We purchased my husband's riding mower and my mom's washing machine from the Raleigh Outlet store. All in all when we need anything we check with the Outlet stores first and each experience has been the best. Especially the sales staff in Concord, NC. They are WONDERFUL!!!!
Sharon T. from Raleigh, NC