I was in need of a drop-in electric range due to Hurricane Irene. The associates were extremely helpful in making a choice of value and explaining how the Sears Outlet store process works. The manager was extremely pleasant and active in conveying the importance and different warranty and service options available after the sale. Product knowledge is important to us, and we felt very comfortable with the associate's expertise in the value sell. I would highly recommend that you recognize two individuals at the Richmond Va. facility on Tommlyn St. Renee' and manager #992214 did an excellent job during the entire sale process. I am hoping our installation experience will be one that we can share as well. Will Williams Richmond, Va.
Willie A W. from Richmond, VA