Recently I needed a gas range top and I stopped in to see if they had one to fit my gas range. They didn't but the sales associate took down my name and telephone number and said if one came in he would give me a call. About a month later Alan gave me a call and said one was now available. I was somewhat surprised because I thought he had forgot about me. I purchased the gas range top and when I needed a new refridgerator I went right back to Alan at the Sears Outlet store and bought a beautiful stainless steel refridgerator. I will definitely go back to this store when I need another appliance.Robert B. from Eastlake, OH
The experience that I had making this purchase was a great one. I recently purchased a new home and have to purchase "everything" to start off. At this point my budget has become extremely "tight". I was looking for a matching gas range and refrigerator at a great price, and I wanted quality products. Anthony did a wonderful job of listening to my concerns and helping me locate/purchase products to fit those needs. When I was unable to find a fridge that satisfied my needs, Anthony took the time to search several products in the backroom to find one that suited me. I was able to purchase two great products at a great price. Anthony helped me satisfy my champagne wishes on a beer budget. I will let all my friends know about this store.Raphael S. from Detroit, MI
Achelle Phillips was our sales person. She was happy, smiling, caring, polite, imformed and efficient. She was very professional when she was explaining things to us. She made our shopping experience delightful. I am pleased with the great prices. I will definately recommend sers outlet to my family and friends. I plan to return agin when I am ready to purchase a new gas range. GO SEARS you hit the nail on the head "Every customer, Every time".
Lisa L. from Peoria, AZ
We drove a long way (105 miles) because this store had merchandise we couldn't get anywhere else: a Kitchenaid 30 inch, five burner gas cook-top. We'd done a LOT of research, chose this particular item over all the others, and found on the outlet website that the Richmond store had three. Most places didn't even have one. We walked into the store, found the cooktop display right away. There they were! No boxes, but in perfect condition, not a scratch on any of them. Had all the manuals and papers, too. We waved down an associate who was watching from a distance -- gave us room to choose but didn't hover; very good! We chose the item we liked the best; gave the associate the web discount print-out, which saved us $120 over the already great price; he said he'd take care of everything--which he did while we looked at a few more things. When we were ready to check out, he rang everything up, told us about the available extra warranty, return policy, one year guarantee, etc., and five minute later we were at the loading dock, picking up our new cook-top. What a great experience! We saved 50% off an excellent appliance, and the sales associate did all the work for us. Now if only we didn't have to fight traffic going both ways...!
Eva N. from Bowie, MD
When we could not find the gas range we were looking for in stock our sales person Ryan went to the internet and ordered it for us. We have had a great experience with the Sears Outlet Store because of our sales professional Ryan. We are going to tell everyone we know so that they have the same great experience that we had. Thank you Ryan for your great work and help. Ryan is a true professional in the way he helps customers. They don't get any better than Ryan.Dana K. from Largo, FL
John S. from Decatur, GA
I have been a loyal customer of Sears for a while now. During the past year I have relocated and shop for all of my large ticket items at the Sears Outlet in Tucker. What makes this experience smooth, hastle free is the sales staff. I want to give kudos to Eric Assoc 608182 for his superior knowledge of products, custormer interaction skills, and professional interpersonal skills. Eric has it all, and that is the single reason why we continue to purchase from this particular location. In the past six months we have been the utmost satisfied with all of our purchases that Eric has assisted with to include, Maytag Bravo Washer, Maytag Bravo Dryer, Samsung Counterdepth 23 sqft Fridge, Kenmore Elite Freezer, Jen-Air Prof Dual Oven, Jenn-Air Prof Range (48''), Jenn-Air Prof Hood (48''), Jenn-Air Prof Convection Microwave, Serta King Matress Set, Craftsman Professional Trimmer, and a Kitchenaid dishwasher. I have and will continue to recommend any and all patrons to shop at the Sears Outlet in Tucker and ask for Eric, as they will recieve outstanding service and supperior products backer by the Sears Outlet Promise. John Atlanta, GA
I was shopping for a gas range by phone, due to gasoline prices. I called all the Sears Outlet in the Atlanta area, because I ONLY use Kennmore products. I called the Sears outlet in Tucker, GA, spoke with a sales assoc. by the name of Brigit, I explained what I was shopping for and what I could afford, at that time she didn't have the price range I was seeking, but she assured me she would keep her eyes open. And (2) days later she called me back with a phenominal price. I was Ecstatic !!!!! Brigit is my girl at the Sears Outlet in Tucker, GAPatricia B.
Our sales person was very friendly and helpful in expaining everything to us. She also showed us a dishwasher that matched our Kenmore Gas Range and explained alot of the functions. If our dishwasher had not been working to our expectations, we would have purchased the dishwasher also. I thought the store was set up well and we were able to view all items with ease. Everything was very well spaced out. We would definitely recommend this store to our friends. This store is not the closest one to us, but we would most definitely go back.Mark O. from Norwalk, CA
The sales associate Vivian was the nicest salesperson I've ever met at Sears. She was very friendly and knew exactly what we needed and helped with everything. She answered all relevent questions and was always curtious. I would recommend her to all! Such a sweet person!Robert N. from Fort Lauderdale, FL