Went to our local Sears Outlet in Concord, NC to find a good deal on a rechargeable drill. Found one we liked, but really wanted 2. The customer service person went over the whole store to see if there was another to be had-but to no luck. But he went above what was expected of him. In this day and age to find someone who took pride in his job was great. If more people were like this can you think how the world would be........
product: 18 volt rechargeable drill
Name: L. Dicesare
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